Privacy Policy

1. Introduction

This Privacy Policy explains how KEY PROXY LIMITED collects, uses, stores, and protects information when users access BlueOrbit VPN, its website, in-app pages, and related support services.

2. Information We May Process

Depending on device settings, app configuration, and user choices, we may process device type, operating system and app version, language settings, diagnostics, crash logs, connection events, approximate network information, VPN node selection, subscription status, transaction identifiers, advertising identifiers where permitted, attribution data, and information users choose to provide when contacting support.

To select the website language, we request an approximate country code from IPWho. The visitor's IP address is sent directly to that provider and is not stored by this website. IPWho may process request data under its own privacy policy.

3. VPN Service Data

BlueOrbit VPN processes technical information needed to establish and maintain supported VPN connections, operate available server nodes, monitor service stability, prevent abuse, detect security issues, and troubleshoot connection failures. We do not claim that any VPN service can provide absolute anonymity or complete security.

4. How We Use Information

We use information to provide and maintain VPN functionality, display connection status, manage subscriptions, validate purchases, respond to support requests, prevent fraud and misuse, diagnose technical problems, improve app performance, measure advertising and attribution performance, and comply with applicable legal obligations.

5. Advertising and Analytics

Where permitted, BlueOrbit VPN may use limited technical and advertising information for analytics, attribution, ad delivery, measurement, and fraud prevention. Users can manage applicable tracking permissions and advertising preferences through iOS Settings.

6. Third-Party Services

BlueOrbit VPN may use third-party services that process limited information under their own privacy policies:

• Google Firebase: infrastructure, app diagnostics, performance monitoring, and crash reporting.
• Google AdMob: advertising delivery, measurement, and fraud prevention.
• AppsFlyer: install attribution and marketing measurement.
• Facebook attribution services: campaign attribution and performance measurement where configured.
• Apple: App Store distribution, subscription billing, and purchase management.

7. Subscriptions and Payments

Purchases are processed by Apple through the App Store. KEY PROXY LIMITED and BlueOrbit VPN do not store full payment card details. We may receive subscription status, product information, transaction identifiers, purchase validity, and other limited information required to provide paid access and support.

8. Data Sharing

We may share limited information with service providers only as reasonably necessary to operate the app, process payments, provide analytics or advertising, maintain security, prevent abuse, and respond to support requests. We may also disclose information where required by law or to protect users, our rights, or the security of the service.

9. Data Retention and Security

Information is retained only as long as reasonably necessary for the purposes described in this policy, subject to legal, security, accounting, and service-provider requirements. We use reasonable technical and organizational safeguards, but no network or storage system can be guaranteed to be completely secure.

10. User Choices

Users can manage VPN configurations, device permissions, advertising preferences, and Apple subscriptions through iOS or Apple ID settings. Users may contact us to request eligible access, correction, or deletion of information.

11. Children's Privacy

BlueOrbit VPN is not intended for children below the minimum age required by applicable law. If we learn that information from a child was collected without appropriate authorization, we will take reasonable steps to delete it.

12. International Processing

Information may be processed in countries or regions where our service providers operate, subject to their safeguards and applicable legal requirements.

13. Changes to This Policy

We may update this Privacy Policy as the app, service providers, or legal requirements change. The revised date will be updated when a new version is posted.

14. Contact Us

For privacy questions or requests, contact KEY PROXY LIMITED at [email protected].