Data Deletion Request

How to Submit a Request

To request deletion of eligible data associated with a KEY PROXY LIMITED app, please email us at [email protected].

Please Include

• The name of the app you used.
• Your app account ID, user ID, or email address if the app uses one.
• Your device platform, such as iOS or Android.
• A clear statement that you are requesting data deletion.

Verification

We may need to verify your request to protect user privacy and prevent unauthorized deletion. Please do not send passwords, full payment card details, or other sensitive information.

Processing

After verification, we will review and process eligible deletion requests within a reasonable period required by applicable law and platform rules. Some information may be retained where necessary for legal, security, fraud prevention, accounting, or dispute resolution purposes.

Subscriptions

Data deletion does not automatically cancel an active subscription. Users should manage subscriptions directly through the relevant app store or payment provider account settings.

Contact

KEY PROXY LIMITED
4/F Champion Tower, Three Garden Road, 3 Garden Road, Central, Hong Kong
[email protected]